Airline Helpline is a young and experimental 24/7 customer service platform that helps to make all forms of travel changes and solves queries regarding airline policies. Apart from helping to make changes like flight cancellations, seat up-gradation and more, Airline Helpline also provides one with cheap airline tickets and best airline deals. Thus it is an efficient customer service platform that also makes best and discounted bookings.

This airline was founded in 1923 and is headquartered in Prague. The carrier has a hub at Václav Havel Airport Prague (PRG) and has designated Karlovy Vary Airport (KLV) as a focus city. It covers about 100 destinations in about 45 countries. 

Things to Keep in Mind about Czech Airlines

Flight Cancellation and Refund

If one wants to cancel their flight then we can approach us at 1-877-391-6188. One will have to pay a fee of $200 plus fare difference for domestic travel and a fee of $300 plus fare difference for international travel 

If one wants to refund then it will totally depend on the refund type. In case one cancels their ticket within 24 hours of booking 

Web check-in Process

One can do online check-in starting 36 hours and ending 60 minutes before the flight departs. One can use the online check-in if:

•  you have an electronic ticket and the flight is on CSA Czech Airlines (OK)

•  you may access your reservation with your confirmation code, e-ticket number, or frequent flyer account

One can also opt for mobile check-in,  Self-service kiosk check-in at the airport, and  Ticket counter check-in at the airport

Infant Policy

A passenger can carry on their lap, one infant. However, the same passenger if travels with two infants then a seat will have to be purchased for the second child. Also, as soon as the child turns two – a full fare ticket will have to be bought for him/her

Pet policy

The pet can travel in the passenger cabin, checked as baggage and shipped as cargo. To travel with the pet in the passenger cabin

  • Only dogs and cats are allowed.
  • You must report to check-in at least 60 minutes before departure.
  • Pet has all the necessary health documents required by your destination (see below for more information).

To travel with the pet as checked-baggage

  • Only dogs, cats, rabbits, and ferrets are allowed to be checked as baggage. 
  • The animal must be carried in a crate with a solid bottom and openings for breathing (max. dimensions are 274 linear cm / 109 linear in).
  • Your name, address, and telephone number must be marked on the kennel.
  • Your pet has all the necessary health documents required by your destination (see below for more information).

Baggage Policy

Carry On Baggage

  • Maximum Dimensions of Carry-on Luggage: 45 linear in/115 cm (length + width + height)
  • Maximum Weight of Carry-on Luggage: 8 kg

Checked-baggage Allowance

Business-class requirements:

  • Maximum Dimensions: 62 linear inches/158 cm (length + width + height)
  • Maximum Weight: 32 kg

Economy class requirements:

  • Maximum Dimensions: 62 linear inches/158 cm (length + width + height)
  • Maximum Weight: 23 kg

To know more about the baggage fee structure one can contact Czech Airlines Airline Helpline

Seats and Classes

Economy Class

This is the most economical class with standard comforts and maybe some amenities

Business Class

This is a luxurious class where one can travel in style and luxury

Czech Airlines Airline Helpline | Best Customer Support

Thus, one should reach out to us not only for queries/changes but also to book discounted offers and deals on various airlines. We hope to collaborate with you in the future!